Terms & Conditions
TERMS & CONDITIONS OF SALE
0. BEST PRICE GUARANTEE
If a customer finds the same service they have already purchased from Travlet, with the same
conditions and at a lower price online, Travlet shall pay the customer, on a voluntary basis, the
difference between the price paid and the lower price found on the internet by the customer.
The following terms apply:
- Our Best Price Guarantee only applies to lower prices found on the internet
- The lower priced service must:
- Be available to book/buy at the time you contact us
- Match the service you've purchased from us - with the same: features, service, inclusions, date, time & location)
- Be subject to the same booking and cancellation policies
- Any refund, in part or in whole, must be paid back to the payment method used when making the original purchase.
- Refunds will be made in the same currency as the original purchase. Customers are liable for any exchange rate fee's levied by their card - if applicable.
- The best Rate Guarantee is offered entirely at Travlets discretion and any claims paid entirely at Travlets discretion.
1. WHO YOU ARE BUYING FROM
All tickets purchased from this website are sold
by Travlet Ltd, Unit 2.05, 12-18 Hoxton Street, London, N1 6NG company number 11550034 ("Travlet").
Travlet is an authorised reseller of tickets. By purchasing a ticket you are contracting with Travlet, not the brand on this website.
2. CUSTOMER DATA
The brand on this website is the data controller for all
personal data collected, including data relating to your purchase of tickets but excluding payment
card data (i.e. the sixteen digit card number, expiry date
and three digit security code), and reserves the right to make changes to these policies from time
to time to accommodate new technologies, industry practices, regulatory requirements and for any
other legitimate and lawful purpose. Travlet has engaged
Stripe Payments Europe Limited ("Stripe") to securely process transactions made on this website that
require use of a payment card. Stripe carries out its obligations related to the processing of
payments and ensures Payment Card Industry
Data Security Standards have been met. Stripe's Privacy Policy can be found here
https://stripe.com/gb/privacy. Travlet's Privacy Policy can be found here
https://uk.tickets.travlet.co/site/privacy/
3. PRICING
All prices are inclusive of legally applicable VAT unless
otherwise stated. Ticket prices on this website are subject to change at any time prior to placing
your order. Any additional booking fees, delivery fees, service
charges and venue facility fees will be indicated to you prior to placing your order.
4. NO REFUNDS
In the event of cancellation or rescheduling of the
applicable event, venue management and/or Travlet shall not be required to issue you a refund,
provided that you are given the right to attend a rescheduled performance
of the same event, or to exchange this ticket for a ticket that is comparable in price and location
with another similar event within 12 months of the originally scheduled event.
5. ALTERATIONS
Performance dates, times, prices and cast are subject to
change without notice. The seat allocated at time of booking is subject to change and Travlet are
entitled to issue a new seat of equivalent value and quality.
6. USE OF TICKET
Tickets cannot be replaced if lost, stolen or destroyed and are
only valid only for the event, timed entry (for non-seated events) and allocated seat for which it
is issued. This ticket is not redeemable for cash. You
agree by the use of this ticket, not to transmit or aid in transmitting any description, account,
picture or reproduction of the event to which this ticket is issued. You grant permission to the
organisation sponsoring, presenting and/or producing
the event for which the ticket is issued, to utilise your image or likeness in connection with any
live or recorded video or other transmission or reproduction of the event for which this ticket is
issued, in perpetuity, throughout the universe, in
all languages, and in all media now known or hereafter devised. Please note that unless otherwise
stated on this website, delivery estimates are just that. They are not guaranteed delivery times and
should not be relied upon as such.
7. LIABILITY
You voluntarily assume all risks and danger incidental to the event
for which the ticket is issued. Whether occurring prior to, during or after the event. You
voluntarily agree that the venue management facility, Travlet,
and each of their respective parents, affiliates, subsidiaries, agents, officers, directors, owners
and employees (collectively, the "Released Parties") are expressly released by You from any claims
arising from such causes, other than liability
for death or personal injury caused by the Released Parties' negligence.
8. ADMISSION
Venue management and Travlet reserves the right, without the refund
of any portion of the ticket purchase price, to refuse admission to or eject any person whose
conduct is deemed by management to be disorderly, who uses
vulgar or abusive language or who fails to comply with the terms and conditions herein.
9. APPLICABLE LAW
These terms of purchase shall be governed by and
construed in accordance with the laws of England and Wales, and the courts of London, England shall
have exclusive jurisdiction in respect of any actions or claims
under these terms of use and you hereby consent and submit to the personal jurisdiction of such
courts; provided that nothing herein shall prevent the application and enforcement of mandatory and
applicable law. If any of these Terms and Conditions
of Sale are deemed invalid, void, or for any reason unenforceable, that condition will be deemed
severable and will not affect the validity and enforceability of any remaining condition.